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Job details
Job details
Job reference
19/108037
Date posted
16/12/2019
Application closing date
24/01/2020
Salary
£41,526 to £51,034 per annum
Job category/type
Professional Support
Attachments
Blank
Technical Support Manager
Job description
This is a key role within the Media Services team, with the successful candidate managing the activities of the Technical Support Team. This is an ideal opportunity to take the lead in designing enterprise audio-visual solutions, managing projects and driving the University's wider Digital Strategy.
Duties will include:
*
Operational management of audio-visual
technical support services and resources to support the delivery of the learning and teaching business of the University.
*
Assist in the financial management of the area and in the procurement of equipment and services necessary to operate the area.
*
Identify issues, trends and problems that will have significant University wide impact.
*
Manage existing and co-ordinate the planning, design, development and implementation of new services and systems. (Including, Teaching Room PCs, audio-visual presentation systems and video and web conferencing facilities.)
Queen's University Belfast is one of the leading universities in the UK and Ireland with over 24,000 students, 4,200 staff and an annual turnover of some GBP 300m. We offer generous terms and conditions of employment underpinned by excellent benefits including attractive well-being, family friendly and other lifestyle benefits.
You will have 42 days annual leave, as well as generous pension scheme, with 21.1% employer contribution. Our staff are our greatest resource and we are dedicated to providing a wide range of training and development opportunities, with free courses available to all staff. We have excellent staff discounts to include Queen's Film Theatre, language courses and gym memberships at Queen's Sport
The successful candidate must have:
*
A Degree or equivalent qualification.
OR
*
Evidence of substantial (at least 4 years) relevant professional experience in managing an audio-visual support service in a large complex organisation.
*
Relevant professional experience to include:
*
Designing enterprise audio-visual solutions.
*
Managing projects implementing audio-visual solutions.
*
Working with architects, contractors and suppliers to plan and deliver audio-visual solutions.
*
Proven track record of managing a relevant technical support team in a large, complex organisation to include:
*
Managing a professional team in a customer focussed support service.
*
Delivering technical support for professional audio-visual, video production and streaming services.
*
Managing the setup, rollout and support of PCs.
Candidate Information
Informal enquiries may be directed to Normal McCully via email to
n.mccully@qub.ac.uk
About the Directorate
Further Information for International Applicants
Note to EAA Applicants on Brexit
Job title
Technical Support Manager
Job reference
19/108037
Date posted
16/12/2019
Application closing date
24/01/2020
Salary
£41,526 to £51,034 per annum
Job category/type
Professional Support
Attachments
Blank
Job description
This is a key role within the Media Services team, with the successful candidate managing the activities of the Technical Support Team. This is an ideal opportunity to take the lead in designing enterprise audio-visual solutions, managing projects and driving the University's wider Digital Strategy.
Duties will include:
*
Operational management of audio-visual
technical support services and resources to support the delivery of the learning and teaching business of the University.
*
Assist in the financial management of the area and in the procurement of equipment and services necessary to operate the area.
*
Identify issues, trends and problems that will have significant University wide impact.
*
Manage existing and co-ordinate the planning, design, development and implementation of new services and systems. (Including, Teaching Room PCs, audio-visual presentation systems and video and web conferencing facilities.)
Queen's University Belfast is one of the leading universities in the UK and Ireland with over 24,000 students, 4,200 staff and an annual turnover of some GBP 300m. We offer generous terms and conditions of employment underpinned by excellent benefits including attractive well-being, family friendly and other lifestyle benefits.
You will have 42 days annual leave, as well as generous pension scheme, with 21.1% employer contribution. Our staff are our greatest resource and we are dedicated to providing a wide range of training and development opportunities, with free courses available to all staff. We have excellent staff discounts to include Queen's Film Theatre, language courses and gym memberships at Queen's Sport
The successful candidate must have:
*
A Degree or equivalent qualification.
OR
*
Evidence of substantial (at least 4 years) relevant professional experience in managing an audio-visual support service in a large complex organisation.
*
Relevant professional experience to include:
*
Designing enterprise audio-visual solutions.
*
Managing projects implementing audio-visual solutions.
*
Working with architects, contractors and suppliers to plan and deliver audio-visual solutions.
*
Proven track record of managing a relevant technical support team in a large, complex organisation to include:
*
Managing a professional team in a customer focussed support service.
*
Delivering technical support for professional audio-visual, video production and streaming services.
*
Managing the setup, rollout and support of PCs.
Candidate Information
Informal enquiries may be directed to Normal McCully via email to
n.mccully@qub.ac.uk
About the Directorate
Further Information for International Applicants
Note to EAA Applicants on Brexit