As a member of the IT Support team of EEECS at Queen's University Belfast you will contribute to the overall mission and values of the School by providing high quality support and technical service delivery to staff and students. This will be accomplished by: installing and configuring hardware and software; promoting effective use of technology by users; providing technical assistance and operational support with hardware and software; monitoring and supervising student computing labs; and providing a high level of customer service in response to user requests for assistance.
Our computer technicians play a central role in the School's culture of collaboration, coordination and innovation using effective communication and problem-solving skills. This part-time evening post is based in the purpose-built Computer Science Building (CSB), 18 Malone Road, Belfast.
The normal working week will be 18.5 hours per week. During term-time CSB operates evening opening to 10pm and it is envisaged that this post will provide Technical Support cover at least 3 evenings a week. The remaining hours will be spent flexibly working and coordinating with the Technical and IT Support Teams. Occasionally work during 9.00 - 5.00 hours may be required, by arrangement, to provide support cover for other members of the Computer Technician team.
The successful candidate must have, and you should clearly demonstrate this in your CV/Cover letter:
The University is committed to equality of opportunity and welcomes applications from all. However, our employment monitoring data tells us that individuals from Black, Asian and Minority Ethnic (BAME) communities, people with a disability and those who identify as LGBT+ are currently under-represented at the University. As such, we particularly welcome applications from these individuals. As such, we particularly welcome applications for this role from individuals who identify with these backgrounds and / or communities.
For further information on our commitment to Equality, Diversity and Inclusion, including our work in relation to Gender Equality (Athena SWAN), LGBTQ+ inclusion (Stonewall Workplace Equality Index), Disability and Race (Race Equality Charter) please visit: www.qub.ac.uk/diversity and/or www.qub.ac.uk/qgi.
For further information and details on the University’s Staff Networks please visit: https://www.qub.ac.uk/sites/StaffGateway/StaffNetworks/
Informal enquires may be directed to: Ramakant Sharma, Systems Analyst, r.sharma@qub.a.uk
Candidate Information
About the School
Attractive Reward Package
Information for International Applicants