Academic and Student Affairs is currently seeking to appoint an exceptional candidate to the post of Digital Learning Solution Support Officer in Student Services and Systems.
The Digital Learning Solutions Support Officer will work in close liaison with the DLSS Support Analysts to maintain and support Canvas and its integrations to meet the daily demands of the business areas. Working as part of a team, the post-holder will contribute to the delivery and support of a number of areas including; end user support, preparation and maintenance of documentation, system testing, systems configuration and administration, issue investigation and resolution, project support, minutes from support meetings, operational security, rollover and archiving activities.
The University is committed to equality of opportunity and welcomes applications from all. However, our employment monitoring data tells us that individuals from Black, Asian and Minority Ethnic (BAME) communities, people with a disability and those who identify as LGBT+ are currently under-represented at the University. Also males are currently under-represented in this category of work. As such, we particularly welcome applications from these individuals.
As you may be aware, Queen’s is recognised as one of the most diverse organisations in Northern Ireland. We are committed to ensuring our workplace is a safe, welcoming and inclusive place to work, which is why we subscribe to Equality Charter Marks such as Stonewall Workplace Equality Index, Diversity Charter Mark NI and Athena SWAN.
It is also why we have established award winning Staff Networks such as PRISM and iRise. These networks provide an opportunity for staff to meet in a friendly, informal way to support each other.? More details on all our networks can be found here.
Candidate Information
Attractive reward package
About the Directorate
Further information for international applicants