The Learning and Teaching Support Division within Information Services is currently seeking to appoint Audio-Visual Support Officers to support the installation and the operation of AV services across the University, providing technical expertise and guidance to user groups and colleagues in troubleshooting faults and provisioning new solutions.
There are two posts, one Permanent and one fixed term for 4 years.
The successful candidates will be the primary point for liaison with several external stakeholders, presenting an opportunity for developing new skills and collaborating with lead manufacturers and integrators.
The role will be responsible for supporting the on-site delivery of projects, including the interception and escalation of any issues, and liaison with suppliers and contractors to take mitigating actions when required.
The AV support officer will lead a small team to troubleshoot complex faults and support the logistics and delivery of projects. The role will also involve planning of operational support activities or project support activities, and planning of remedial actions in response to support enquiries to meet the agreed level of business continuity under the department’s service level agreement.
This will be an exciting opportunity to join an evolving department and contribute to some of our globally recognised audio-visual developments, and work with some of the latest technology in Audio Visual.
What you will get in return:
Salary of £29,619 - £34,308 per annum plus excellent benefits including generous holiday entitlement of 8.4 weeks or 42 days a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays).
This post will offer training and certification opportunities with some of the leading manufacturers in audio-visual.
Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made permanent subject to availability of funding.
The successful candidate must have, and your application should clearly demonstrate you have:
Please note the above is not an exhaustive list. For further information about the role including the essential and desirable criteria please click the Candidate Information. At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.
We offer an excellent employment package that includes:
Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Race) and PRISM (LGBTQ+) which help us progress equality.
We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit: qub.ac.uk/diversity; qub.ac.uk/qgi and qub.ac.uk/sites/StaffGateway/StaffNetworks/
Informal enquiries may be directed to Philip Smith at P.Smith@qub.ac.uk
Candidate Information
About the Directorate
Attractive Reward Package
Information for International Applicants