Career Opportunities at Queen's

As part of the SU Advice team, the Student Money Adviser will provide specialist, impartial advice and guidance to current and prospective students on financial matters, including student finance, discretionary support, hardship funds, welfare benefits, and financial wellbeing.

Working closely with Students’ Union and University colleagues, the Adviser will be a primary contact for students experiencing financial challenges related to their studies, ensuring they receive accurate information, advice, and proactive support to address challenges, succeed academically and support their overall wellbeing.

This role supports the strategic objectives of the Students’ Union and University, aligning with the SU Strategic Plan to enhance the student experience and promote student success.

About The Person 

The successful candidate must have, and your application should clearly demonstrate that you meet the following essential criteria:

• Hold an HND or Level 4 qualification in Advice and Guidance (or an equivalent Level 4 qualification) and have Significant relevant experience. OR;
• Be educated to 'A' Level standard with significant relevant experience.
• Relevant professional experience in providing one-to-one impartial money advice and financial wellbeing guidance
• Interpreting and advising on complex statutory regulations, policies, procedures, and detailed information.
• Using a case management system, such as Advice Pro.
• Working collaboratively and effectively as part of both large and small teams

To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information.

What we offer:

Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more at https://www.qub.ac.uk/directorates/HumanResources/pay-reward-andbenefits 

Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit www.qub.ac.uk/diversity. 

If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application - http://go.qub.ac.uk/internationalstaffsupport 

Candidate Information