Queen’s Strategy Directorate provides strategic oversight and coordination across the University to enable informed, transparent, and collaborative planning, delivery, management and reporting in support of the University’s ambitious strategic aims. Successful delivery of Strategy 2030 requires considerable prioritisation of resources, alignment of stakeholders and clear performance measurement against the backdrop of growing external pressures and volatilities in international markets.
There is a need to drive a consistent and transparent ‘Queen’s approach’ to business intelligence, creating meaningful strategic reporting, best practice, collaboration, and knowledge sharing, ultimately ensuring achievement of the objectives of Strategy 2030.
The Head of Strategic Performance & Business Intelligence will work across faculties and directorates leading the production and analysis of high-quality intelligence and management information to build a culture across the University where reliable data provides insight and drives decision making.
The core purpose of this role is to develop and implement a Strategic Performance Framework incorporating business intelligence dashboards, reports and metrics to support and measure achievement of the University’s vision and Strategy 2030. Working alongside key colleagues in academic Schools, Faculties and Professional Service departments, the Head of Strategic Performance & BI will lead on data integrity approach, driving consistency and trust through the development of clear data and meaningful BI dashboards and reporting processes.
About the person:
Key Responsibilities:
This role reports directly to the Director of Strategy & Planning (as a function of the Strategy Directorate) with leading responsibility for the successful delivery of a suite of enhanced BI dashboards to provide high quality insight and intelligence across all key business functions and strategic initiatives.
Essential Criteria:
1. A degree and/or post graduate or professional qualification in a relevant subject e.g. business, finance, mathematics, computer science. (or equivalent); OR Substantial relevant experience in similar post(s) including extensive strategic management and leadership experience.
2. Proven track record leading/ managing Strategic Performance & Business Intelligence function in a large and complex organisation. A large/complex organisation is defined as one that matches 2 of 3 criteria:
• Annual Turnover greater than £25.9 million.
• Balance Sheet Total of more than £12.9 million.
• Average number of employees of more than 250.
3. Proven track record (including recent and significant demonstrable experience) of developing and implementing innovative BI solutions or reporting approaches across diverse stakeholders and cross-functional business areas.
4. Significant demonstrable experience of designing and building BI dashboards, metrics, KPIs and reports to support decision-making at both strategic and operational levels.
5. Experience of gathering requirements, managing and coordinating data analysis and reporting activities across multiple dimensions such as faculties, research, student number planning and financial.
6. Experience of working collaboratively across business functions and alongside technical colleagues and ability to interface between technical teams and business users to translate business requirements into technical objectives and deliverables.
7. Experience of using Business Intelligence to report on the progress of strategic initiatives and projects, risks and issues particularly to senior stakeholders.
To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information.
What we offer:
Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more at https://www.qub.ac.uk/directorates/HumanResources/pay-reward-and-benefits/.
Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
For further information on our commitment to Equality, Diversity and Inclusion, please visit www.qub.ac.uk/diversity.
Candidate Information
Further information for international applicants